Get found locally

Win more of the organic leads you already earn.

Reviews, a fast answer and an easy way to book are what turn a search into a job. Apexed does the follow-through for you: it asks every customer for a review, texts back every missed call, and gives your visitors a booking page.

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What local search rewards

Google says local results come down to three things: relevance, distance and prominence. Prominence includes how many reviews you have and how good they are. You cannot change where your shop is, but you can keep the reviews coming, answer the people who find you, and make it easy for them to book.

No software can promise a ranking, and Apexed does not. It handles the parts of the work you control.

Reviews on autopilot

More reviews, from more of your customers, without chasing anyone by hand.

  • A review request goes out when the job is done, by email, text or both, with a button for Google and one for Yelp
  • The request asks for a photo of the vehicle, and the job photos are attached so the customer can add one to their review in one tap
  • Polite follow-ups go out on their own, up to two, spaced apart so you stay on the right side of the email provider and the carriers
  • Mark customers who already reviewed you, so nobody gets asked twice
  • A review QR code on the printed receipt, and the review ask on every emailed receipt
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Missed calls get a text back

The caller who found you on Google should not end up at the next shop on the list.

  • When nobody picks up, the caller hears your message and gets a text with your booking link within seconds
  • Use your own recorded voice for the greeting
  • Every call is a notification, and a number you have not seen before lands in Leads so you can follow up
  • The text can point to your website, your shop email and your phone number
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A booking page that turns visits into jobs

Traffic only helps when it turns into an appointment.

  • Your own booking page: pricing by vehicle, a deposit to hold the slot, and any hour of the day
  • Put the link on your Google Business Profile, your website and your social pages
  • Lead forms and a chat widget for your own website, with spam protection so junk does not fill your calendar
  • A reminder to customers who started booking and did not finish
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Photos on your Google profile

Coming soon

Fresh photos of finished work help a profile stand out.

  • Tick the photos on a ticket and choose to post them to your Google Business Profile when the job is marked Completed
  • Full-quality originals are kept until the job is finished, and a failed post is retried, then flagged so you can send it by hand
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See what is bringing you leads

Know which of your efforts are working, so you can do more of them.

  • Every customer and lead records how they found you: online booking, your website form, a referral, a walk-in
  • A lead sources report on your dashboard shows which channels bring in the work
  • Referral and coupon codes show who sent whom
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Customers who bring customers

Word of mouth, with a system behind it.

  • A referral program with rewards you set, earned when the friend’s job is done and paid
  • Coupons and gift cards that bring people back
  • Aftercare check-ins and yearly maintenance reminders, so last year’s customer books again
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Apexed's Reviews page, showing review requests for finished jobs

Turn finished jobs into reviews. Review requests go out after the job, with automatic follow-ups until they respond.

How it adds up

  1. 1

    Get found

    A complete Google Business Profile, a good website and a strong set of reviews put you in front of people searching near you.

  2. 2

    Answer fast

    A booking page, lead forms and a text back to every missed call mean the person who found you can reach you.

  3. 3

    Do the job

    Quotes, scheduling and checklists keep the work on time and done the same way every time.

  4. 4

    Ask for the review

    The request goes out on its own, with photos attached, and the review brings in the next customer.

Questions

Will Apexed improve my Google ranking?

Not by itself, and no software can promise a ranking. Google says local results depend on relevance, distance and prominence, and that things like review count and review score help prominence. Apexed helps you do the parts you control: it asks every customer for a review, answers the callers who find you, and turns visits into booked jobs.

Does Apexed do SEO for my website?

No. Apexed is shop software, not a website builder or an SEO agency. It gives your website a booking page, lead forms and a chat widget to turn visitors into customers, and it tells you which sources your leads come from.

How does Apexed ask for reviews?

When a job is done you tap Request a review, or an automation sends it for you. The email or text has a Google button and, if you add Yelp, a Yelp button, and the job photos are attached so the customer can add one to their review. Up to two polite follow-ups go out if they have not reviewed, and customers you mark as already reviewed are skipped.

Is it safe to send review requests and follow-ups?

Apexed keeps follow-ups to a safe limit (two for reviews, spaced several days apart), sends texts only between 9 AM and 8 PM in your shop’s time zone, and never messages customers who opted out. Those limits protect your email reputation and your texting number.

Does Apexed post my photos to Google?

Not yet. Posting finished-job photos to your Google Business Profile when a ticket is completed is built and is coming soon. Until then you can still add photos to your profile by hand, and customers get your job photos in their review request.

What do I need for missed-call text-back?

A Telnyx number that your customers call. When a call on that number goes unanswered, the caller hears your greeting and gets a text with your booking link, and you get a notification.

Turn searches into booked jobs.

Free for 30 days, no credit card.

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