Terms of Service

Apexed is shop management software (a CRM) for window tint, paint protection film, vinyl wrap, ceramic coating, detailing and window film businesses. These terms are the agreement between Apexed ("we", "us") and the business that signs up ("you"). By creating an account or using Apexed, you agree to them.

Apexed is for businesses. You must be at least 18 and have the authority to sign up on behalf of your business. The person who creates the account is the shop owner and is responsible for everything that happens under it, including the people they add.

Give us accurate information and keep it up to date. Keep your sign-in details private. Tell us right away at ApexedCRM@gmail.com if you think someone else has access. You are responsible for the actions of every user on your account.

New shops get a free trial of 30 days. No credit card is required to start. During the trial you can use every feature.

When the trial ends and you have not subscribed, Apexed becomes view-only: you can still look at, search and export your information, but you cannot add or change anything until you subscribe. We keep your data for at least 90 days after a trial or subscription ends so you can come back or export it. After that we may delete it.

Apexed Founders costs $129 per month, or $1,290 per year (two months free). It includes unlimited users, texting and email, and every feature, with no setup fee and no per-user or per-text charges. Texting and email are included for normal use by a shop; if your volume is unusually high we may contact you to agree a different arrangement.

Price lock: while your subscription stays active, your price will not increase. If your subscription ends and you later return, the price at that time applies.

Subscriptions renew automatically at the end of each month or year until you cancel. You can cancel at any time from Billing in the app, and the cancellation takes effect at the end of the period you have already paid for. Payments are processed by Stripe; we do not see or store your card number.

Fees are not refundable except where the law requires it. Sales tax, where it applies (for example Arizona transaction privilege tax), is added to the price and shown at checkout.

You can connect your own accounts, such as Square, Stripe, PayPal, Twilio, Telnyx, Google Business Profile and others. Those services have their own terms, fees and privacy practices, and you are responsible for your relationship with them. Card payments from your customers go through your own payment account, and their fees apply.

You own the information you put into Apexed, including your customers, vehicles, quotes, tickets, photos and messages. You give us permission to store it and use it only to run and improve the service for you, as described in our Privacy Policy.

You are responsible for having the right to collect and use your customers’ information, for the accuracy of what you enter, and for following the laws that apply to your business.

You are responsible for the messages you send through Apexed. Only message people who have agreed to receive them or who are existing customers expecting them, include any required opt-out, and honor opt-out requests (such as a reply of STOP). You must follow laws such as the Telephone Consumer Protection Act and CAN-SPAM. We may limit or suspend messaging that looks like spam or breaks the law.

You agree not to:

• break the law or use Apexed for anything harmful, deceptive or abusive
• send spam or messages without the required consent
• try to access another shop’s data, or probe, attack or overload the service
• copy, resell or reverse engineer Apexed except as the law allows
• upload material that infringes someone else’s rights or contains malware

Apexed, its design and its code belong to us. You get the right to use it while your account is active. If you send us ideas or suggestions, we may use them without owing you anything.

We work to keep Apexed running and your data safe, but we cannot promise it will always be available or error-free. We may update, change or remove features. Features marked "coming soon" are plans, not promises. We will try to give notice of changes that significantly affect you.

Apexed is provided "as is" and "as available". To the fullest extent the law allows, we do not make any warranties, express or implied, including about fitness for a particular purpose. You are responsible for your own business decisions, including pricing, estimates, warranties and legal compliance for your own customers.

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim relating to Apexed is limited to the amount you paid us in the 12 months before the claim arose.

You can stop using Apexed at any time. We may suspend or end an account that breaks these terms, puts the service or other shops at risk, or is not paid for. Sections that by their nature should continue (such as ownership, liability and governing law) survive ending the agreement.

These terms are governed by the laws of the State of Arizona. Any dispute will be handled in the state or federal courts located in Arizona, and you agree to their jurisdiction.

We may update these terms. If the change is significant we will tell you by email or in the app. Continuing to use Apexed after a change means you accept it.

Questions? Email ApexedCRM@gmail.com.